Frequently Asked Questions

We want you to feel comfortable and informed from the moment you make contact with us.

At Intown Acupuncture, we understand that choosing a practice that’s welcoming, relaxed and supportive can be as important as choosing a practitioner who is highly trained and effective. We are dedicated to personalized care – from explaining how acupuncture may serve you as an individual to providing timely, accurate and efficient administrative processes before you even have your first treatment, we strive for you to have an experience that allows you to focus on you.

We’ve provided answers to frequently asked questions below. Please take advantage of our Email Consultation option if you have more specific questions.

What happens at the first visit?

During your initial consultation you and your practitioner will discuss the details about why you’re seeking treatment and to review your overall health history. An opportunity to ask questions and hear recommendations for an acupuncture treatment plan are important aspects of this consultation. In-person consultations  include an acupuncture treatment session as well.

In some circumstances your course of treatment may begin with a with a 60-minute video consultation, followed by an acupuncture treatment within the week.

Fertility support clients please click here to review specific details regarding the initial visit for this program.

How often might I come for acupuncture treatment?

Acupuncture is most often effective when conducted as a series of treatments. A typical treatment plan would begin with four visits approximately a week apart, over the course of a month. These treatment sessions will last about 50 minutes but we suggest you allow a full hour’s time so you can comfortably handle the administrative aspects of your appointment without feeling rushed as you return to your day. At each of these visits you and your practitioner will be evaluating the ways acupuncture is making positive changes in your presenting concerns as well as your overall health. If a subsequent series of treatments is advised it is likely these will expand to cover a longer interval of time, i.e. every other week for a few sessions, then once a month, then seasonally.

How much does acupuncture treatment cost?

Each of our practitioners is in private practice and sets their own fees.

Kimberly Bonde, Lic.Ac., RN’s fees:

  • Initial Consultation and Treatment (90 minutes): $340
  • Standard Acupuncture Treatment (55 minutes): $170

Our other practitioners’ fees fit within these ranges:

  • Initial Consultation and Treatment (90 minutes): $200 – $270
  • Standard Acupuncture Treatment (50-60 minutes): $100 – $145

During each acupuncture treatment session, you will have a personal conversation with your practitioner in order to assess your progress and incorporate any modifications to your treatment plan.

Does insurance cover acupuncture treatment?

Many insurance companies are responding to public demand and providing coverage for acupuncture treatment. The independent practitioners at Intown Acupuncture will provide you with receipts that are suitable for you to submit to receive reimbursement, if your plan provides coverage. We are not able to directly bill the insurance company on your behalf. We recommend you consult your insurance company or plan provider before starting acupuncture treatment or incurring fees. None of our acupuncturists are in-network providers for any health insurance plans. 

Currently, acupuncture treatment is included on the IRS list of approved medical expense tax deductions. As a result it usually qualifies for reimbursement through Health Care Reimbursement or Flex Spending Accounts that many companies are now offering in their benefit packages. We will provide you with summary statements that you can use for this purpose.

What are the needles like? Does acupuncture hurt?

Intown Acupuncture practitioners use only the highest quality, pre-sterilized, single-use, disposable needles. Acupuncture needles are solid, slender, stainless steel filaments that are slightly thicker than a human hair.

The insertion of the needles stimulates the precise acupuncture point selected for treatment. The points are located between muscles, beside bones, near arteries and veins but not directly within a blood vessel. The needles are inserted just beneath the surface of the skin. It is rare for any bleeding to occur. Sensations vary. Clients describe the needling with words such as “warmth,” “tingling,” “a slight dull achi-ness,” “a little itchy,” “a quick pinch” or sometimes no sensation at all. Many people feel quite peaceful and some even fall asleep during their treatments.

At each session your practitioner will choose a few points to treat, generally involving fewer than 8 needle insertions. The points selected for a given treatment may be near an area where you have symptoms or may be located elsewhere as each point has its own unique therapeutic action.

What are your office hours?

Office hours are by appointment only and each of our practitioners sets her/his individual treatment hours.

Kimberly Bonde, Lic.Ac., RN has appointments available Monday – Friday 8:45 am – 3:00 pm. She does not currently have evening or weekend availability for regular appointments.

Treatment hours available with other practitioners:

Monday – Friday: 8:30am – 7:00pm
Saturday: 10:00am – 5:00pm

Please call to schedule an appointment.